Deposit should be 30% of total amount per person (to be agreed).
Confirmation: On receipt of deposit The Clients place on the program will be confirmed.
Balance: Due no later than 30 days prior to departure.
Method: By bank transfer, credit card, or by cash.
Note: Bank charges will be charged at cost and payment by cost entails 4% extra.
Balance not received by the agreed date: We reserve the right to cancel the booking and the deposit will be forfeited - unless The Client specifies another date which The Company accepts.
Trip cancelled by The Company:
If there are not enough group for a fixed departure The Client will be offered an alternative trip, at least 4 weeks prior to departure, or receive a full refund - whichever The Client prefers.
The Company is not liable for additional losses incurred by The Client (i.e. connecting flights etc).
Trip cancelled by The Client:
60 days prior to departure deposit is forfeited.
30 days prior to departure deposit and 50% of fee is forfeited.
12 days prior to departure 100% forfeited.
By The Company: Will be discussed, if not suitable The Client may cancel, and both deposit and fee will be returned. If The Client does not cancel, any reasonable extra costs will be Bourne by The Company - or on a share cost basis, to be agreed in advance.
By The Client: If feasible this will be done, extra costs will be agreed in advance and invoiced to The Client.
The Company reserves the right to cancel any trip where The Client does not have suitable insurance - that also covers helicopter evacuation for ill health/accident.
(F) Complaints The Client will inform the group leader / Sirdar, explain the issue to be resolved "in the field". In the event that action taken is not to The Clients satisfaction, The Client must take direct contact with the Marketing / Operations Manager, and or The Company M.D. to resolve the issue (verbally or in writing). In the event of the issue still not being resolved to The Clients satisfaction the complaint must be sent in writing to The Company M.D. - clearing stating the complaint, and if possible a suggested solution to the issue.
In the event of the The Client still not being satisfied, the two parties' should in the first instance agree to a third party arbitrator that is acceptable to both party's.
The terms and conditions of agreements made shall be subject to, and governed by Nepalese jurisdiction. Tours to Tibet are strictly run under the Tibet Tourism Authority.
Himalayan Magic Treks P Ltd. notes that all tours have a degree of "adventure" in them. Tolerance, understanding and a sense of humor is important. We will at all times try to hold our clients informed about potential problems, dangers, and attempt to avoid all and any extra expenses.
© 2011 - 2026 All rights reserved. Himalayan Magic Treks P.Ltd Developed By : Xenatech Nepal
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